Service
Wheelchair Accessible Taxis
Wheelchair accessible vehicles and assistance with boarding
Journeys we provide accessible vehicles for
Accessible transport is a practical necessity for many of our passengers, and it is a service we take seriously:
- Hospital, clinic and GP appointments, including early admissions
- Day centres, respite and care home visits
- Airport and seaport transfers with an accessible vehicle
- Shopping trips, days out and social occasions
- Family occasions, weddings and celebrations
- Regular recurring journeys on an account or contract
Booking accessible transport with confidence
The most important thing is to tell us at the time of booking. Mentioning that an accessible vehicle is needed, together with the type of wheelchair and whether the passenger will remain seated in it, means we can assign the correct car first time.
If you need the driver to wait during an appointment, or to come into a building to collect a passenger, say so when you book and we will build it into the arrangement. Carers and companions travel with the passenger as normal.
How it works
Booking this service, step by step
Tell us what you need
Let us know that a wheelchair accessible vehicle is required, the type and size of wheelchair, and whether the passenger will remain in it for the journey.
We reserve the right vehicle
We allocate an accessible vehicle to your booking so it is guaranteed rather than requested on the day.
Driver assists on arrival
Your driver deploys the ramp, assists with boarding and secures the wheelchair before setting off.
Assistance at the destination
The driver helps with alighting and, for appointments, will wait where the booking includes waiting time.
Pricing
What the fare covers, and what it does not
- Fares are based on the vehicle type and the miles travelled, with fixed fees for a range of destinations including the major airports.
- Airport, seaport and other pre-agreed journeys are quoted as a fixed price that is confirmed at the time of booking.
- We charge the same rates whatever the time of day or night, so early-morning and late-night journeys cost no more.
- No hidden charges and no surge pricing.
- Additional charges can apply for waiting time, extra stops, tolls, parking fees or journeys on public holidays.
Photographs
Accessible Taxis in practice
Airport transfer
Where we provide this
Accessible Taxis across Worthing and West Sussex
Questions
Accessible Taxis: frequently asked questions
Yes. Our fleet includes wheelchair accessible taxis with ramps and secure restraint systems. Tell us when you book that an accessible vehicle is needed so we can reserve one for you.
Yes. Wheelchair accessible vehicles allow you to remain in your wheelchair, which is secured in the vehicle for the duration of the journey.
Yes. Carers and companions travel with you as normal. Let us know the number of passengers so we assign a vehicle with enough room.
We recommend it. Accessible vehicles are a limited resource, so booking ahead means we can guarantee one for your journey rather than trying to find one on the day. Call 01903 500600.
Book accessible taxis with Western Cars
Call 01903 500600 at any hour, or book online. Airport, seaport and other pre-agreed journeys are quoted as a fixed price that is confirmed at the time of booking.
- Available 24 hours a day, 7 days a week
- We charge the same rates whatever the time of day or night, so early-morning and late-night journeys cost no more.
- Card, Apple Pay, Google Pay and cash